Refund Policy

This Refund Policy explains how refund requests are handled for services provided by Global Digital Marketing.

Overview

Global Digital Marketing strives to provide professional digital marketing services and maintain a high level of customer satisfaction.

Because many services involve consultation, planning, research, campaign setup, advertising management, optimization, and other work performed by our team, refund requests are evaluated individually.

Eligibility for Refund Requests

Clients may submit a refund request if they believe there has been a billing error, duplicate payment, unauthorized charge, or other issue requiring review.

Each request is reviewed based on the specific circumstances of the service engagement.

Services Already Performed

Fees associated with services that have already been delivered, completed, initiated, or substantially performed may not be eligible for a full refund.

Examples may include:

Refund Request Procedure

To request a refund, clients should contact our support team and provide the following information:

Requests should be submitted using the contact information provided below.

Review Process

Refund requests are reviewed by our team to determine eligibility based on service records, communications, payment history, and the specific circumstances involved.

Additional information may be requested during the review process when necessary.

Approved Refunds

If a refund request is approved, the refund will generally be issued to the original payment method used for the transaction whenever possible.

Processing times may vary depending on financial institutions and payment providers.

Chargebacks

Clients experiencing billing concerns are encouraged to contact us directly before initiating a chargeback or payment dispute.

Our team will make reasonable efforts to address concerns and seek an appropriate resolution.

Policy Updates

Global Digital Marketing reserves the right to modify this Refund Policy at any time without prior notice.

Updates become effective when posted on this page.

Contact Information

Global Digital Marketing

5310 Canyon Crest Dr #37
Riverside, CA 92507
United States

Phone: 8337086717

Email: info@global-digital.marketing